Last Updated: 01/20/2020
1. Introduction
Welcome to Twins Legacy Realty (“Company”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:
Interact with our property-related services and informational offerings (the “Services”), and
Choose to receive SMS or MMS text messages from us (the “Messaging Program”).
By using our Site, Services, or participating in our Messaging Program, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or Services.
Additional rights may apply depending on your location (including California and other jurisdictions). Please see Section 11 (Your Privacy Rights) for more details.
2. Information We Collect
2.1 Information You Provide Directly
We may collect information you voluntarily provide, including:
Contact information: name, email address, phone number, mailing address
Property-related details: property location, ownership information, and other details you choose to submit
Communications: information submitted through forms, emails, SMS replies, or support requests
User submissions: any documents or files you choose to provide (such as inquiries or applications)
2.2 SMS / Messaging Information
If you choose to participate in our Messaging Program, we may collect:
Your mobile phone number
Your name or other identifying information you provide
Message content you send to us
Message interaction data (such as delivery status, timestamps, and replies)
2.3 Automatically Collected Information
When you use our Site, we may automatically collect:
Device and usage data: IP address, browser type, device identifiers, operating system, pages visited, and time spent on pages
Cookies and similar technologies: used to support site functionality, analytics, and user preferences
You may disable cookies through your browser settings; however, some site features may not function properly.
2.4 Information from Third Parties
We may receive limited information from:
Service providers supporting website hosting, analytics, messaging, or email delivery
Publicly available sources relevant to property records or verification
3. How We Use Your Information
We use collected information to:
Provide and operate our Site and Services
Respond to inquiries and provide requested information
Communicate regarding property-related services
Operate our Messaging Program in compliance with applicable laws
Improve website performance and user experience
Maintain security and prevent misuse or fraud
Comply with legal and regulatory obligations
We do not use personal information for purposes beyond those disclosed without your consent.
4. SMS / Messaging Program
4.1 Consent
By providing your phone number and opting in, you consent to receive SMS or MMS messages from Twins Legacy Realty. These messages may include:
Service-related notifications
Appointment or inquiry follow-ups
Informational updates related to your request
Consent is not a condition of purchasing any services.
4.2 Message Frequency
Message frequency may vary based on your interactions with us.
4.3 Opt-Out
You may opt out at any time by replying STOP to any message.
You may also contact us directly to request removal from SMS communications.
After opting out, you may still receive legally required or service-related messages where permitted.
4.4 Help
For assistance, reply HELP to any message or contact us directly using the details below.
4.5 Carrier Disclaimer
Message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages.
4.6 SMS Data Use
Phone numbers and SMS-related data are used only for communication and service purposes.
We do not sell or share SMS data for third-party marketing.
5. How We Share Information
We may share information with:
Service providers who support our operations (hosting, analytics, messaging)
Legal authorities when required by law
Business transfers (merger or restructuring, if applicable)
We do not sell personal information.
6. Data Retention
We retain information only as long as necessary to:
Provide Services
Meet legal obligations
Resolve disputes and enforce agreements
7. Data Security
We use reasonable administrative and technical safeguards to protect your information. No system is 100% secure.
8. Children’s Privacy
Our Site and Services are not intended for children under 13. We do not knowingly collect data from children.
9. International Users
If you access our Site from outside the United States, your information may be processed in the U.S., where laws may differ.
10. Third-Party Links
Our Site may link to third-party services. We are not responsible for their privacy practices.
11. Your Privacy Rights
Depending on your location, you may request:
Access to your data
Corrections
Deletion
Restriction of processing
Requests can be made using the contact details below.
12. Policy Updates
We may update this Privacy Policy periodically. Changes will be reflected by the updated date above.
13. Contact Us
Twins Legacy Realty
📍 Address: 3292 Candlewood Pl, Grand Prairie, TX 75050, USA
📧 Email: [email protected]
📞 Phone: (469) 427-3686
🌐 Website: https://twinslegacyrealty.ne
